The Elder Scrolls Online

Cookie Policy

Our website (the “Site”) uses cookies to distinguish you from other users of our Site. This helps us to provide you with a good experience when you browse our Site and also allows us to improve our Site. This Cookie Policy provides you with information about the types of cookies we use and the purposes for using those cookies. For a detailed list of all cookies used by our Site, please contact us at: privacy04@zenimax.com

Your Consent

By continuing to use our Site, you are agreeing to our placing cookies on your computer in order to analyze the way you use our Site. Please read this Cookie Policy carefully for more details about the information we collect when you use this website. If you do not wish to accept cookies in connection with your use of this Site, you must stop using our Site.

What is a cookie?

A cookie is a small file of letters and numbers that are placed on your browser or the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. Some cookies are "persistent cookies" – these remain on a user’s device for the period of time specified in the cookie, and are activated each time the user visits the website. Other cookies are "session cookies" - these are temporarily stored on a user’s device; once you close the browser, all session cookies are deleted.

First vs. third-party cookies

We use both first and third party cookies on our Site. Whether a cookie is 'first' or 'third' party refers to the domain placing the cookie. First-party cookies are those set by a website that is being visited by the user at the time (e.g., cookies placed by Zenimax.com). Third-party cookies are cookies that are set by a domain other than that of the website being visited by the user. If a user visits a website and another entity sets a cookie through that website this would be a third-party cookie.

What cookies do we use and why?

We use Strictly Necessary, Functionality, Performance, and Targeting cookies.

  • Strictly Necessary: allow you to move around the website and use essential features like secure areas. These cookies are a condition of using our Site and services. Without these cookies, services you have asked for cannot be provided. We use these cookies to remember information you have entered on forms during a web browser session; to identify you as being logged in to our Site; and to route users to specific applications of a service, or specific servers.

  • Functionality: used to provide services or remember settings to improve your visit. We use these cookies to remember settings you've applied, such as language and store selection, if we've already asked you if you want to fill in a selection; and show you when you're logged in to the website.

  • Performance: collect information about how you use our Site (e.g., which pages you visit, and if you experience any errors). They do not collect any information that could identify you. We use Performance cookies to compile statistics on how our Site is used; to see how effective our advertisements are, including those on third party sites; to provide feedback to partners that one of our visitors also visited their website; to help us improve the website by measuring any errors that occur; and to test different designs of our Site.

  • Targeting: linked to services provided by third parties, such as 'Like' buttons and 'Share' buttons. Third parties provide these services in return for recognizing that you have visited our Site. We also use Targeting cookies to provide advertising agencies with information on your visit so that they can present you with advertisements in which you may be interested.

How to delete and block our cookies

You may delete, review and block cookies by adjusting your browser settings. However, if you block all cookies (including essential cookies) you may not be able to access all or parts of our Site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon you visit our Site. Turning off or deleting cookies will not prevent device identification and related data collection from occurring. For further information about deleting or blocking cookies, please visit: http://www.aboutcookies.org/Default.aspx?page=2.

Your choices about third party cookies

Currently, we use the following third party cookies for Performance and Targeting:

  • Google Analytics
    We use Google Analytics to provide web analytics data about how our Site is used. For more information about Google Analytics cookies, please see Google's help pages and privacy policy. To opt-out of Google Analytics, you can download and install the Google Analytics opt-out Browser add-on.

  • Adobe Omniture
    We use Adobe Omniture to perform web analytics and to display targeted advertising on our Site and other third party sites. For more information about Adobe Omniture cookies, please see Adobe's analytics help page and privacy policy. For information about how to opt out, you can click here.

More information about how third party cookies are used for targeted advertising and how to opt out of some third party ad networks can be found at: http://www.youronlinechoices.eu or http://www.aboutads.info/.